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You are here: Home / Selling Tips / Shipping / 14 Easy Tips to Help You Conquer Shipping Fears
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14 Easy Tips to Help You Conquer Shipping Fears

January 23, 2018 by Florence 25 Comments

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Potential new sellers, stymied by fears of shipping, can’t move forward with their goals. I remember feeling that way myself! Here I show you 14 Easy Tips to Help You Conquer Shipping Fears. I use the services of the USPS (US Postal Service) because they are consistently cheaper than other carriers like Fed Ex and UPS. Another service on the scene for shipping packages is Stamps.com, affiliated with USPS.

In this post, you’ll find lots of basic information, but the best way to learn about shipping is to start with the basics.

What to Know about Shipping Before You Start Selling

  • You don’t have to go to the Post Office to ship your packages! Who wants to stand in line??? I sure don’t! You can pay for postage and print labels…all from home, as long as you have a printer.

Exception…When You Might Want to Drop off Packages Yourself:

To Avoid mail theft

Mail Theft is a growing problem, especially around the holidays. Thieves steal, not caring whether the item is desirable or not. It’s a big concern for folks living in apartments, garden homes or townhouse communities where porches and front doors are clearly visible from the street. Authorities recommend shipping to and from work, or soliciting a trusted neighbor to help you.

My method that works so far: If I have larger boxes, I leave a note for the carrier inside the mailbox with the flag up. Because my front door is located far enough away, I can hide them a bit behind a pillar and potted plants. The carrier comes up the driveway eliminating the need to schedule a pickup which has to be done the day before. So far, no problems, but I worry about it. I used to leave packages ready at the mailbox, but no more.

How Shipping Rates are Determined

  • All shipping rates are determined by weight of item in the box with packing materials, dimensions of box, and destination zip code.
  • Invest in a Postal Scale to weigh packages. They are inexpensive.

At the end of the post, you will find suggestions to get you started with basic shipping supplies. If you purchase, I will earn a small commission to help support this blog, but it won’t cost you a penny more. See my Disclosure policy here.

A kitchen or bathroom scale is not adequate. I admit I started with a kitchen scale, but quickly found it was not weighing items accurately. Weights came out higher than they actually were.

I’ve been asked how to decide which shipping rate to use. This is where a postal scale is handy. On any selling site, you must know what the item weighs, and box dimensions. Shipping rates are always determined by weight and distance.

  • Essentials every new seller needs:

We assume you already have computer, printer, and copy paper. The essentials below are dependent on what you plan to sell.

  1. Postal scale
  2. Boxes or mailers
  3. Packing Tape
  4. Bubble wrap
  5. Ruler or Sewing Measure

Packing

  • You can get plenty of shipping supplies for free if you know where to look.

I only buy bubble wrap, packing tape, and padded mailers.

  • You should wrap or pad most everything even if it’s not breakable.

I wrap almost everything in bubble wrap. I shipped 3 suitcases to a buyer years ago. No padding in the box whatsoever. The oldest, most desirable suitcase arrived dented. Now I use styrofoam sheets packed around suitcases as protection.

  • Padded bubble wrap mailers are NOT enough protection for most things, and non-padded envelopes are practically no protection.

Starting out, I sold vintage Barbie stuff. I used a non-padded envelope to ship an outfit with the Barbie high-heel shoes. Because I was ignorant and trying to save money, I used no packing material. The shoes weren’t breakable, but they arrived crushed.

  • Being professional is important for your brand and reputation.

A no-brainer, right? I mention it because of buyer turn-offs below regarding packages they have received.

                       PACKAGE TURN-OFFS:

I promise…I’m not making these up!

Items wrapped in diapers

Packages wrapped with plastic grocery bags or dry cleaner bags.

Used sandwich bags to wrap an item

Boxes with roach carcasses in the bottom, and even a live roach crawling out of one.

Buyers complaining of a dented box (Not much you can do about that beforehand!)

Shipping in a diaper box or Raisin Bran box doesn’t look very professional

Shipping in a Tampon Box

  • Knowing how to pack is a learned skill, which takes practice. It’s not the Post Office’s fault if your item arrives broken. Rule of Thumb: Pack it to withstand being thrown into the back of an empty postal truck from 4 feet away, or smushed by the weight of heavier boxes. Forget writing Fragile on the box.

I shipped a ceramic mug a couple of years ago. The box was way too small for it, but I didn’t have the right size at the time, so I took a chance. Bad move. I heard the mail carrier throw it into the back of the empty truck and I cringed. Yes it was broken. Refunded the buyer’s money. It doesn’t pay to take chances.

Insurance

  • To insure or not: It is recommended you insure expensive, valuable items or electronic devices.

Options: Insurance is already built into Priority Mail, Priority Mail Express, and Priority Mail International. It doesn’t come with other services like First Class Mail, Parcel Select Ground, and others. You can buy it through USPS, or 3rd parties like Shipsurance or U-Pic, which usually offer broader coverage and less hassle.

I seldom buy insurance because I don’t deal in electronics or very expensive items.

Types of Boxes

  • Difference between Flat Rate boxes and regular boxes.
examples-of-flat-rate-boxes
These are Flat Rate boxes

Flat rate boxes come in several sizes and are good for those who sell certain size items and know what size box works for them. Flat rate is only for Priority Mail. Some boxes carry a Priority Mail Express option as well. More information about using flat rate boxes and limitations here.

 

regular-boxes
These are regular boxes

When I started selling, I had no idea what a flat rate box was. So what are the differences? Other than looking different, here are the pros and cons.

PROS:

Ships heavy items up to 70 lbs for the rate set as long as it fits in the box

Boxes are free and delivered directly to your door

You have the advantage of a new, unused box to ship your items

“If it fits, it ships” for the rate set for the size box

Insurance is automatically provided up to $50 for Domestic/$100 for International

CONS

“If it fits, it ships.” Since I sell vintage pieces of all shapes and sizes, most of the time my stuff doesn’t fit. Even the largest size box doesn’t hold much.

You can only use their boxes if you’re shipping Flat Rate. You can’t use them if you just happen to need a box that size, but plan to ship another way.

You can often ship cheaper without using Flat Rate

Packing Supplies

  • Invest in good quality packing supplies.

Don’t Buy Cheap, Off-Brand Packing Tape! (like the one below.) Buy good quality to begin with. I recommend 3-M or Scotch. I bought a case of cheap tape, which lasted several years…ugh. Pretty pathetic quality…I used twice as much trying to get it to stick. Do dust your box before applying tape. No tape sticks to a dusty box no matter how good it is.

cheap-packing-tape

  • Use the lightest weight, most effective packing supplies you can. What are the lightest weight packing supplies? I’m glad you asked because I conducted my own study!

I measured 5 oz of 6 different packing supplies comparing their volume for usability:

Bubble wrap

5-oz-bubble-wrap
5 oz of Bubble wrap almost fills the 21″ x 18″ x 10″ box

Styrofoam Peanuts

styrofoam-peanuts
5 oz of Peanuts fills a regular sized plastic grocery bag

Foam Rubber

foam-rubber
Foam rubber providing a 1″ cushioning layer in the bottom of a 21″ x 18″ x 10″ box

Air pillows

air-pillows
5 oz Air pillows filling and spilling out of a 21″ x 18″ x 10″ box

Newspaper

newspapers
5 oz of thin newspaper layers

Brown Butcher Paper

brown-butcher-paper
5 oz of brown butcher paper is mainly used as a void filler. It provides very little protection

Conclusion: No surprise that air pillows came in #1 for lightest weight packing supply, and newspapers  last. Newspapers and brown butcher paper provide almost zero protection.

Common Postal Services

  • Familiarize yourself with the various postal services. Each have their requirements and limitations.

Domestic:

First Class

Priority Mail

Priority Mail Express

Media Mail

Parcel Select Ground

International shipments:

First Class Mail International

Priority Mail International

Are you overwhelmed yet? In overload? Don’t worry. As you start selling, this will become second nature. I didn’t learn everything in the beginning. I learned it here…in The School of Hard Knocks!

why I charge 50% to sell for you
My Certificate

Hopefully you won’t be going there because I’m giving you the basics! Just like anything else, you learn by doing.

Anyone else have tips and tricks to share?

Other posts you may enjoy~

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Florence

Owner at Vintage Southern Picks
As an experienced online seller for 19 years, I reveal some of my selling secrets. In my Vintage Finds posts, I show what I buy for resale, and what sells per month. Because many items are vintage and need TLC, I show the refurbish process to make them attractive for resale. I love picking, junking, thrifting, and shabby chic style.
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Latest posts by Florence (see all)

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Filed Under: Shipping Tagged With: basic shipping information, general shipping info, how to ship, learning shipping

Comments

  1. Sharon@bluewillowhouse says

    January 23, 2018 at 1:24 pm

    Great tips. I agree about the flat rate boxes. When I was an eBay seller I rarely used any of the prepay products because they just didn’t work out size wise. Your post is a great tutorial for shipping. Do you recycle packing materials?

    Reply
    • Florence says

      January 23, 2018 at 5:39 pm

      Thanks Sharon! Yes I do recycle packing materials! All the time and as often as I can lay hands on them.

      Reply
  2. Lauren says

    January 24, 2018 at 8:27 am

    Great tips – Tampon boxes???? Really – that’s sad lol. I just ordered boxes from USPS and they should be here soon. I do get them at my local post office but they don’t have the variety that you can get online. I DO need a postal scale. I have a small one for First Class but am still a bathroom scale user for the larger and yes, it is not accurate! Thanks Florence — like I said, you are my inspiration 🙂

    Reply
    • Florence says

      January 24, 2018 at 9:01 am

      Lauren, I’m so glad to know I’m your inspiration! Sounds like you’re on the way! If you do buy a scale, please consider purchasing through my affiliate link…thanks for dropping in to comment.

      Reply
  3. Linda at Mixed says

    January 24, 2018 at 9:21 am

    Thanks for the great tips Florence! They will be very helpful. I did buy a digital scale about a month ago when I bought an ebook for selling on eBay. I thought that I would give that a try because it calculate the shipping cost according to zip code.
    With my Zibbet shop they don’t calculate according to zip code. Its a set shipping cost per each item. So I’m stumped there because the shipping to the next state over would be less expensive than from Texas to Washington. But I can only put one shipping price. So I would either be under charging some and over charging others.

    Reply
    • Florence says

      January 24, 2018 at 9:37 am

      That’s right. You have to set it for the highest zone or more expensive price so you won’t lose money. In those cases, I refund people the excess if they live in a closer zone.

      Reply
      • Linda at Mixed Kreations says

        January 25, 2018 at 4:23 pm

        That makes sense! Thanks! 😊

        Reply
  4. Mary says

    January 24, 2018 at 9:05 pm

    Florence what invaluable information. We sent some things over the holidays and boy, could we have used this post then. It is so baffling with all those services that are offered.

    Reply
    • Florence says

      January 24, 2018 at 9:51 pm

      Wish I could have helped you Mary!

      Reply
  5. Wanda says

    January 25, 2018 at 10:55 am

    That was a good, clear post. Shipping is second nature to us now, but we forget that newbies aren’t comfortable with it.

    Glad to hear you stick a note in your mailbox for the mail carrier, too. I figure, when we move, that I’ll let the mail carrier know that I do that – or ask permission, I guess. I love our current carrier! She’s great! Sure gonna miss her. Dread training a new one.

    Reply
    • Florence says

      January 25, 2018 at 8:21 pm

      Oh good, glad you thought it was clear. I plan to write more on shipping. Yeah, you’re right…all this is second nature. Right about the mail carrier too. I always hate when we get a new girl! Have to train them…you’re right.

      Reply
  6. Marie says

    January 25, 2018 at 9:08 pm

    Great tips in here, Florence that can be applied to us living in Canada as well.

    Reply
    • Florence says

      January 26, 2018 at 8:31 am

      Yes they can apply to anyone I think. Thanks for dropping in Marie!!

      Reply
  7. Kim says

    January 26, 2018 at 12:17 pm

    I have not wanted to sell any of my craft items for fear of shipping snags! I will pin this for reference, because it is super informative and very clear. Thanks!!

    Reply
    • Florence says

      January 26, 2018 at 4:37 pm

      You’re welcome Kim. Glad it was helpful for you.

      Reply
  8. Michelle Leslie says

    February 2, 2018 at 12:38 am

    This was such a good read Florence. As you probably know our postal services here in South Africa are atrocious. If the postal workers aren’t striking they’re caught up in some corruption scandal or another so we have to use private courier companies if we want to make sure that a package will arrive safely. It makes me sad to see that your packages are being stolen too. UGH, why do people do that. Anyways, I didn’t mean to go off on a tangent like that. I really appreciate the tips you’ve given and the more in depth explanation of what’s involved in shipping items.

    Reply
    • Florence says

      February 2, 2018 at 7:51 pm

      Thanks Michelle! I didn’t know things were bad in SA too. What is the world coming to these days? More crime everywhere you look. I’m glad the post was interesting for you.

      Reply
  9. Debrashoppeno5 says

    February 2, 2018 at 5:37 pm

    These are great tips. The shipping is a big stumbling block to selling online. Now that you have given me good advice I can move closer to selling on the website,

    Reply
    • Florence says

      February 2, 2018 at 7:48 pm

      Great Debra! So glad to know this has been a help to you!

      Reply
  10. Linzey says

    February 4, 2018 at 10:06 am

    Hi Florence, I think the inside wrapping is important too. I purchased gift tags from an Etsy seller and she wrapped them in a paper towel! I was horrified for so many reasons:
    1. She was supposedly a creative person. Her wrapping choice certainly disproved that.
    2. I can’t imagine that paper towels would be any less expensive than something pretty.
    3. In my mind she didn’t think very highly of her own work.

    Thanks for the tips. It was well written….
    Linzey

    Reply
    • Florence says

      February 5, 2018 at 1:34 pm

      Oh wow. Using a paper towel to wrap in is certainly not very professional! Thanks for dropping by. I really appreciate it! Glad you liked the post too!

      Reply
  11. Keri Roberts says

    February 5, 2018 at 7:11 pm

    Florence, this is some great information. I’ll keep this post in mind if I ever ship products again.

    Reply
    • Florence says

      February 5, 2018 at 10:10 pm

      Thanks Keri! I appreciate you dropping by.

      Reply
  12. Christina Makri says

    February 8, 2018 at 11:48 am

    I think this is a great post with lots of tips. I will have them in mind if needed 🙂

    Reply
    • Florence says

      February 8, 2018 at 12:40 pm

      Thanks Christina! Hope it’s helpful for you if you ever decide to embark upon selling online.

      Reply

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